Dear Valued Customers,

The B.C. Restart Plan effective May 25, 2021 aims to bring us back together. Your health and safety remains our top priority. We value your patronage and take steps to ensure that the cleaning protocols and safety measures are followed throughout the shopping mall. May we remind our shoppers to be cautious and continue to practice self-hygiene and physical distancing at all times. All travellers returning to B.C. are required to self-quarantine for a minimum of 14 days. If you are sick or have flu or COVID-19 symptoms (e.g. fever, cough, sore throat) please stay home and avoid close contact with anybody in the community. Avoid coming to the shopping mall if you have come into contact with someone who is sick.

Mall Operating Hours (reduced hours during COVID-19 until further notice).

Monday to Saturday 11:00 a.m. – 7:00 p.m.
Sunday & Public Holiday 11:00 a.m. – 6:00 p.m.

Some retailers and essential services may operate outside of these hours, please contact the stores directly for their respective opening hours.

Cleaning & Hygiene

Hand sanitizer stations will be put at various entrances. Thorough cleaning and disinfection in the washrooms and common areas will be carried out by our dedicated team of cleaners.

Elevators & Escalators

A maximum of 2 passengers will be allowed in the elevator. Members of the same party are allowed in the same elevator. Touch pads and handrails are sanitized on a regular basis. There will be floor markings to direct one way traffic in and out of the elevators.

Signage & Posters

Multiple signs and posters are placed in entrances and throughout the shopping mall to remind customers and employees to practice physical distancing.

Physical Distancing

Practice safe physical distancing and keep 2 metres apart. If the store that you intend to visit is busy, you may be asked to wait outside the store.

Face Mask

Face masks are mandatory inside our shopping mall.

Restaurants / Food Court

All indoor and outdoor dining up to 6 people is allowed. Our food court seating area has re-opened. Should you prefer to order food delivery or take-out, please click here.

Customer Service

Got questions? Please contact Customer Service on Level 1. Tel. 604-270-1234. Email:

For urgent matters outside of shopping mall hours please contact the Security Desk next to Customer Service.


Collective effort matters, please help keep our community safe.
Thank you!