B.C.'s Restart Plan

Dear Valued Customers,

As we move forward to Step 3 of the B.C.'s Restart Plan effective July 1, 2021 your health and safety remains our top priority. May we remind our mall customers to be cautious and continue to practice self-hygiene and physical distancing at all times. Wearing a face mask is required inside the shopping mall. If you are sick or have flu or COVID-19 symptoms (e.g. fever, cough, sore throat) please stay home and avoid close contact with anybody in the community. Avoid coming to the mall if you have come into contact with someone who is sick.

For more information on public health orders and update on travel restrictions, please visit the following resources:
Health Canada
BC Health

Mall Operating Hours (reduced hours during COVID-19 until further notice).

Monday to Thursday 11a.m. – 7p.m.
Friday & Saturday 11a.m. – 8p.m.
Sunday & Public Holiday 11a.m. – 7p.m.

Some retailers and essential services may operate outside of these hours, please contact the stores directly for their respective opening hours.

Cleaning & Hygiene

Hand sanitizer stations will be put at various entrances. Thorough cleaning and disinfection in the washrooms and common areas will be carried out by our dedicated team of cleaners.

Elevators & Escalators

A maximum of 2 passengers will be allowed in the elevator. Members of the same party are allowed in the same elevator. Touch pads and handrails are sanitized on a regular basis. There will be floor markings to direct one way traffic in and out of the elevators.

Signage & Posters

Multiple signs and posters are placed in entrances and throughout the shopping mall to remind customers and employees to practice physical distancing.

Physical Distancing

Practice safe physical distancing and keep 2 metres apart. If the store that you intend to visit is busy, you may be asked to wait outside the store.

Face Mask

Face masks are mandatory inside the shopping mall.

Restaurant / Food Court / Outdoor Patio

There are no group limits for indoor and outdoor dining, but socializing between tables is not allowed. Should you prefer to order food delivery or take-out, please click here.

Customer Service

Got questions? Please contact Customer Service on Level 1. Tel. 604-270-1234. Email:

For urgent matters outside of shopping mall hours please contact the Security Desk next to Customer Service.


Collective effort matters, please help keep our community safe.
Thank you!